A viral message is spreading across social media claiming that LPG cylinders will not be delivered unless customers provide an additional code. It also falsely links gas shortage fears to global tensions such as the US-Iran situation. This has created confusion among the public.
Here is the verified and official information you need to know about LPG cylinder booking and the new Delivery Authentication Code (DAC) system.
What is Delivery Authentication Code (DAC)?
The Delivery Authentication Code (DAC) is a security feature introduced by the Government of India and oil marketing companies under the supervision of the Ministry of Petroleum and Natural Gas.
When you book an LPG cylinder, a unique code is sent to your registered mobile number This code must be shared with the delivery person at the time of delivery
The cylinder delivery is confirmed only after code verification This system works similar to an OTP (One-Time Password) and is designed to ensure secure and verified delivery.

Why Was DAC Introduced?
The main purpose of DAC is to prevent fraud and unauthorized LPG deliveries. Earlier, there were cases where Cylinders were marked as delivered without reaching the customer Subsidy benefits were misused Fake bookings were created in customers’ names
DAC helps eliminate these issues by ensuring that the actual customer receives the cylinder.
DAC Mandatory Everywhere?
No, the DAC system is not yet fully mandatory across India. It is being implemented in phases across different cities and regions Some locations have strict enforcement
In case of network issues or if SMS is not received, alternative verification methods may be used Therefore, the claim that LPG will not be delivered without DAC in all cases is misleading.
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Truth About LPG Shortage Rumors
There is no official confirmation of LPG shortage in India due to international tensions like US-Iran conflicts. Authorities have clarified that LPG supply remains stable across the country No emergency restrictions or shortages have been announced Consumers should not panic or believe unverified messages
Fraud Alert: How Scammers Are Targeting Customers
Taking advantage of confusion, scammers are attempting to cheat LPG consumers through:
- Fake calls asking for DAC or OTP
- Messages demanding advance payment due to “shortage”
- Unauthorized booking links and apps
Important safety tips:
- Never share your DAC or OTP over phone or WhatsApp
- Only provide the code directly to the delivery person
- Always use official LPG booking platforms
Conclusion
The Delivery Authentication Code (DAC) is a genuine security measure introduced to improve LPG delivery transparency and prevent fraud. However, it is not universally mandatory yet and should not be confused with false claims of gas shortages.
Consumers are advised to stay informed through official sources and avoid falling for misleading or fraudulent messages.